Medi Ready Kids – Privacy Policy

1. INTRODUCTION

Medi Ready Kids respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By purchasing our products, using our website, or interacting with Medi Ready Kids in any way, you agree to the terms of this Privacy Policy.

2. WHAT INFORMATION WE COLLECT

Medi Ready Kids may collect personal information that is reasonably necessary for us to provide our Goods, communicate with you, and operate our business effectively.

The information we may collect includes:

a) your full name, address, email, and contact details;

b) payment information and transaction history;

c) information provided when contacting us or subscribing to our mailing list;

d) details of your interaction with our digital content or website; and

e) any other personal information you voluntarily provide.

We do not collect sensitive health information or medical data about you or your child. All Medi Ready Kids products are designed for general educational use only.

3. HOW WE COLLECT PERSONAL INFORMATION

We collect personal information directly from you when you:

a) purchase our digital products or download our materials;

b) submit information through our website, forms, or social media pages;

c) contact us by email or phone; or

d) interact with our online content or marketing materials.

We may also collect limited technical data automatically, such as your IP address or browser type, to improve our website experience.

4. HOW WE USE YOUR INFORMATION

We may use your personal information to:

a) process and manage your purchase orders;

b) provide you with access to digital materials;

c) communicate with you regarding your purchase, account, or updates;

d) respond to enquiries and provide customer support;

e) send you updates, educational content, or marketing materials (if you have opted in); and

f) comply with legal or regulatory requirements.

You may opt out of receiving marketing communications from Medi Ready Kids at any time by clicking “unsubscribe” or contacting us directly.

5. DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information:

a) to trusted third-party service providers (such as payment processors, IT support, and cloud hosting providers) who assist us in operating our business;

b) to professional advisers such as accountants, insurers, or lawyers where reasonably necessary; or

c) where required or authorised by law.

We require all third-party providers to handle your personal information securely and in accordance with the Privacy Act 1988 (Cth). Your personal information may be transferred and stored outside Australia (for example, where our hosting or email servers are located overseas). By providing your information, you consent to this transfer and acknowledge that overseas providers may not be subject to the same privacy laws.

6. SECURITY OF INFORMATION

Medi Ready Kids takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

All information is stored securely using encrypted platforms and password-protected systems. While we take all reasonable precautions, you acknowledge that no method of online transmission is entirely secure and that we cannot guarantee absolute security of your data.

7. RETENTION OF PERSONAL INFORMATION

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once no longer required, information may be securely deleted or de-identified.

8. ACCESS AND CORRECTION

You may request access to, or correction of, your personal information held by Medi Ready Kids at any time by contacting hello@medireadykids.com.au.

We will take reasonable steps to verify your identity before providing access or making corrections. Requests will be handled within a reasonable timeframe.

9. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to enhance your browsing experience, analyse traffic, and tailor content. You can modify your browser settings to disable cookies, though this may limit certain website functionality.

10. THIRD-PARTY LINKS

Our website or materials may contain links to third-party websites. Medi Ready Kids is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party services you access.

11. CHILDREN’S PRIVACY

Medi Ready Kids does not knowingly collect personal information from children under the age of 18 without parental or guardian consent. Our resources are designed for educational use by adults and caregivers.

12. PRIVACY POLICY UPDATES

Medi Ready Kids may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Updated versions will be posted on our website, and the “Last Updated” date will be revised accordingly.

13. CONTACT US

If you have any questions, feedback, or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Medi Ready Kids

Email: hello@medireadykids.com.au

Location: Victoria, Australia